SYNC IV/Injection Cancellation

At SYNC, we understand that plans can change. Here’s our friendly yet binding cancellation policy to ensure smooth scheduling for everyone:

Appointments:

-Please give us at least 24 hours’ notice if you need to cancel or reschedule.
-A credit card is required to book your appointment.
-Cancellations within 24 hours or no-shows will be charged 50% of the service amount.

Group Bookings (4 or more people):

-Please provide at least 72 hours’ (3 days) notice.
-For each guest who cancels within 72 hours or does not show, we will charge 50% of the -service amount on the card used to book.

Late Arrivals:

If you are over 20 minutes late, we may need to reschedule your appointment.
If we don’t hear from you within 15 minutes of your scheduled time, it will be considered a no-show, and we will charge 50% of the service amount.

Grace Policy:

SYNC VIP and IV Hydration members receive one (1) grace appointment per year for last-minute changes, cancellations, or no-shows due to emergencies or accidents.
If you have any questions about our policies, feel free to call us at 225.425.7962.

Thank you for booking with SYNC!